The high level concept for this dissertation was to examine ways of improving collaboration, knowledge capture, and knowledge sharing in the enterprise. This was relevant to both the projects we work on and in the day-to-day tasks we complete.

The following table describes the type of collaborative scenarios which I want to address:

	Explicit	Tacit
Individual	Documents, eMails	eMails, Telephone Conversations, Face-to-Face conversations
Community (Social)	Shared Folders, eMails, Workshop Materials, Meeting Minutes	Wiki, RSS, Workshops, Discussion Forums.

Explicit Knowledge - "is knowledge that has been or can be articulated, codified, and stored in certain media. It can be readily transmitted to others. The most common forms of explicit knowledge are manuals, documents and procedures"

Tacit Knowledge - "is knowledge that people carry in their minds and is, therefore, difficult to access. Often, people are not aware of the knowledge they possess or how it can be valuable to others. Tacit knowledge is considered more valuable because it provides context for people, places, ideas, and experiences. Effective transfer of tacit knowledge generally requires extensive personal contact and trust"

The big challenge for organisations is to make the tacit knowledge of their employees social - i.e that the culture within the organisation encourages the voluntary sharing of knowledge. The use of an enterprise wiki, where individuals can freely contribute to and participate in collaborative knowledge creation can help to embed this culture.

For me, the most important table-cell above is the social-tacit one. The aim with our wiki pilot, as well as showing how wiki use can facilitate the social-explicit (project documentation and workflow), is to explore how we can encourage the use of the wiki as a platform for innovation, collaboration and a more social approach to discussion within the enterprise.